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Legal Information

Refund Policy


1. Products with Full Warranty

If the product is marked with Full Warranty, we offer a replacement product according to the warranty terms.

The customer has the right to receive a new product if the product is defective, damaged upon delivery or does not function as promised.

2. Products without Full Warranty

Products that are not marked with Full Warranty are not covered by a replacement.

These products are sold in their current condition and the purchase is binding.

3. Responsibility and error reporting

The customer is responsible for checking whether the product is marked with Full Warranty at the time of purchase.

When making a complaint about a product with Full Warranty, the customer must contact us within [number of days, e.g. 14 days] of receipt of the product and present the order confirmation or receipt.

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